Communicating licensing information is an important part of delivering commercial software. Customers need to know when licenses are approaching expiration, subscriptions have changed, new versions become available, or other licensing events require their attention.

Devolens helps software vendors communicate these events through automated email reminders and in-app notifications, making it easier to keep customers informed throughout the licensing lifecycle.

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Related Resources

• Documentation on Automatic Expiration Emails
• Documentation on In-app Messaging
• Video Walkthrough on In-app Messaging

Notify Customers About License Expiration

One of the most common licensing workflows is notifying customers before their licenses expire.

Rather than relying on customers to remember renewal dates, Devolens can automatically send reminder emails before licenses or subscriptions expire. These notifications help customers renew on time while reducing support requests caused by unexpected interruptions.

Automated reminders can become part of your licensing workflow without requiring manual administration.

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Reinforce Important Messages In Your Application

Email is an effective communication channel, but important messages are not always read immediately.

For events that directly affect how customers use your software, Devolens also supports displaying notifications inside your application. Because these messages appear while users are actively using the software, they provide additional visibility for licensing-related information.

Common examples include:

• Upcoming license or subscription expiration
• Trial period reminders
• New software versions available
• Planned licensing maintenance
• Important licensing announcements

Using both email and in-app notifications helps ensure that important licensing information reaches users through multiple channels.

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Flexible Integration

Devolens provides the APIs needed to integrate licensing notifications into your existing application and business workflows.

Whether you choose to send automated emails, display in-app notifications, or combine both approaches, you remain in control of how and when licensing information is presented to your customers.

This makes it possible to build communication workflows that match both your product and your customer experience.

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Implementation

The Devolens documentation includes guides and examples for:

• Sending automated license expiration emails
• Displaying in-app licensing notifications
• Publishing licensing announcements
• Retrieving notifications through the Web API
• Integrating licensing communication into your application